Customer Support Specialist (Remote)

    Location: Work At Home Customer Support Specialist (Remote) Looking to bring on a remote Customer Support Specialist to help guide our end users from the early days of onboarding to launch day and beyond. You will work closely with our Business Development team and our Customer Success Account Managers to provide highly customized technical support, drive down first response times and build systems that ensure a smooth, seamless experience for users. As an advocate for our career centers, students, and employer users, you’ll identify key themes that will drive continuous product improvement and improve the Handshake user experience. In addition, you’ll be responsible for compiling data to analyze our largest accounts and help drive user engagement

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    Customer Support Specialist (Remote)

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