Customer Service Associate

    Location: Work At Home Customer Service Associate As a Customer Service Associate, you will help and work with customers and members to improve their health, well-being and sense of security in an inbound call center environment. Does this sound like you? Customer Focused – a genuine desire to help people Problem solver – understand issues and enjoy solving them Active listener, with the ability to provide confident responses Effective user of tools – including knowledge management tools and resources Able to manage real-time inquiries while keeping track of and responding to commitments to follow-up with customer inquiries Collaborator – enjoys working with co-workers across different functional areas Professional and tactful – able to respond to and calm a situation Able to offer options and educate customers when appropriate Qualifications You are the right person if you have: High School Diploma or equivalent Minimum of 1 year of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook); high level capacity to multitask independently on a computer Training Requirements: No time off during training Customer Service Associate How To Apply For This Work At Home Job For full contact details, click this link to visit the site where this ad originally appeared: https://cigna.taleo.net/careersection/external/jobdetail If the ad is no longer available, or the position has been filled, please submit your comment below so we can update this listing accordingly

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    Customer Service Associate

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